Entries by barnaby

EastguidesWest Training Now Listed with FindCourses

As tourism starts to open again, it’s more and more important that tour guides have the skills that tour operators need. Guests need to feel safe and secure, and to know they are in the hands of a professional tour guide. To help ensure that tour guides meet international tour operator standards and guest expectations, […]

100+ Attendee Online Conference on Safety and Service

To replay our virtual conference organised by EastguidesWest, St Petersburg Professional Tour Guides Association, and Samarkand Tourism Forum, click here. Now, more than ever, tour guides need to meet the international safety rules and regulations. In today’s conference we hear from some key industry figures on how to do that: Keynote speakers: Svetlana Ivanova – […]

Are your Tour Guides Ready?

Are your tour guides ready to start again? Good news, borders are starting to open again! Guests are going to travel again and they want you to guide them. Are you ready? Especially in this time guests are looking for safety and security. That’s why it is important to give your tour guides training in how to […]

Adopt an Amazing Tour Guide

Tour Guide Emergency Financial Assistance  Some tour directors are finding it difficult to feed their children during the Covid crisis.  So we’ve set up a fundraising campaign to help. Please apply here. If you are able to donate just a small amount to help your colleagues in need, please go directly to our fundraiser. While […]

5 Tips to Improve the Feedback Loop of Tour Reviews

Sjannie Hulsman is interviewed by Marcus Schafer of Buzz.Travel, powered by World Travel Nation. See the full interview here. Many companies are making mistakes in processing tour feedback. This is directly impacting reputation and referrals of tour operators and OTAs. We took a look at how to optimize your feedback loop and grow your business. […]