We bring sustainable local employment directly to you
WHY should I take a tour guide course?
Tour Guiding has changed! If you’re working as a guide already, you know and you look for new tour guide training. Ready to embrace guests again in your world! Delivering excellent service and true experiences. The industry is changing fast, it’s unbelievable. But, guests will come and they need YOU!
Like any other profession, it is essential to keep up with the latest information. Professional tour guiding involves soft skills: listening, service excellence, cultural understanding, and leadership. Delivering Safety and Service at the same time.
Through our offline and online academy we offer practical training programs for tour guides, inbound and outbound tour operators. These programs cover all aspects of tour guiding. We share comprehensive, step-by-step instructions on how to deliver, create and even sell amazing, sustainable tours.
How to Meet Growing Guest Expectations
The more people travel, the more they expect. Guides must adapt to new rules and regulations and deliver the services travellers expect as always. You are in the heart of the tourism industry. “Guest Facing Staff” means working in the frontline of tourism and controlling the delivery of tour experiences. Now more than ever, you simply must know how to accommodate changed guest expectations.
That’s WHY we offer up-to-date tour guide training: to keep your tour guide skills current and grow your tour guiding capabilities. Tourism in 2020 has changed and in 2021 it is experiential.
Commit to yourself. Commit to tour operators. Commit to your guests. Experience shows: Tour guide training gets you the job you need and want.
How to become a Tour Guide?
Being a good tour guide isn’t just about directing to landmarks and summing up historical facts. To become a tour guide you need to be aware of the following things.
Follow our on site 3-day Tour Leader Training
Are you looking to make more money from tour guiding? Or do you want to get better tour guide jobs? Work more days? If your answer is yes to those questions, check out our 3-day onsite training course.
Online Tour Guide Training Courses
Are you a new or experienced local guide? Are you passionate and knowledgeable about your country? Do you strive to show visitors your city’s unique and memorable places? Check out our online courses.
“No fluff at all!”
Impressive presentation skills, very relatable and easy to understand in places like Kazakhstan where attendees need simpler English to fully comprehend the material. A bit of usefulness every hour; no fluff at all! I admired how a nice and effective approach to co-hosting a training can yield a great experience for the participants. I will incorporate the tips into my practice immediately.
I and a group of local guides of Kyrgyzstan participated in 3 day training organized by East Guides West in Bishkek in November 2017. Barnaby Davies and Sjannie Hulsman-Louwers gave us very detailed information about service excellence steps, basics of intercultural communication, devised solutions to clients issues etc. This kind of information is not normally taught at local courses which makes it so interesting and necessary.
I would like also to note HOW was the training held: 2 trainers with different manner of presenting and different experience but promoting the same ideas and loving so much their job – real professionals! This was a wonderful experience that i would like to extend for sure and would recommend to all my colleagues!
You are great experienced trainers. Detailed itinerary, and being honest towards guests influenced me most. It is a key aspect to do business. It worth it for me to come to your training. It is nice to meet professional guides, who have shared their experience with us. I hope it not a last training in which I am participating.