5 Tips to Improve the Feedback Loop of Tour Reviews
Sjannie Hulsman is interviewed by Marcus Schafer of Buzz.Travel, powered by World Travel Nation. See the full interview here.
Many companies are making mistakes in processing tour feedback. This is directly impacting reputation and referrals of tour operators and OTAs.
We took a look at how to optimize your feedback loop and grow your business. Reviews are THE seeds to referral and repeat business.