Outbound Tour Operators work with selected Inbound Tour Operators / Destination Management Companies (DMC). The convenience and speed of working with their local pool of tried and trusted suppliers and tour guides is important.
The tour guide is the linking pin. She or he makes or breaks your tour. The delivery of your tour must be 100% satisfying to get excellent ratings and grow Ambassadors for your brand. We can prove that combining tour guide trainings has the following benefits:
- Local tour guides get a better understanding of the WHY in your tour itinerary
- Tour directors and local guides regard themselves as a team
- Job requirements become very clear
- Increased service excellence and commitment
- Review based coaching will increase your ratings
Tour guide training is often a need and a desire of local tour professionals. But sometimes there is a budget issue at the inbound tour operator side. Together with both inbound and outbound tour operators, we perform tour guide trainings and establish a team, that understands all promises made to the traveller.
We underscore the importance of ethics and ethos of the tour directors and tour guides. A beautiful example of such cooperation and co-financing is our work with Eurasia Trains and Tours and Juulchin World Travel.