On Tour Problem Solving

Mistakes Ruining Your Tour
Turning Negative into Positive
Listening & Solving Problems

Your Course

Prevent & Fix tour problems today!

You will learn in this class:

How to take action before an issue becomes a problem
How to think on your feet to solve problems
How listening is often the solution
And more..

This eCourse is aimed at all tour guides.

If you have travel and people, there will be problems! From lost bags to bus breakdowns, this course will show you how to solve these issues.

Have you ever had guests complain on tour? Or had that sinking feeling when your tour starts to go wrong? Have you ever felt that guests are acting unreasonably over an issue that is out of your control on tour?

EastguidesWest has too! We’ve experienced many many problems…and developed fool-proof techniques to prevent problems before they’ve even happened. It’s much better to learn from our mistakes than from your own!

This EastguidesWest course will cover all this and more, so you can deal with and help your tour guests with confidence. Become visible on our jobs recruitment platform by taking this tourism course training.

Customised onsite solutions are available. Contact EastguidesWest to arrange tailored onsite training for your team.

Trainer:

Barnaby Davies

Owner and founder EgW

Steps

Step 1
Click through to our shop and create your training account.
Step 2
Work through the course content and open-ended exercise questions
Step 3
Pass the multiple choice quiz and access your certificate
Step 4
Upload your most recent CV and any tours that you’ve designed. We look to promote you and your tours

Estimated Duration

120

minutes

BUY COURSE

Please bring along:

Pen, paper and an eagerness to learn. You’ll also need a good Wifi signal.

To access the course content through a browser or a smartphone, you will need:

The latest versions of Google Chrome, Firefox, Microsoft Edge or IE 11 on Windows,
the latest versions of Google Chrome, Firefox or Safari on Mac
Safari or Google Chrome in Apple iOS 10 or later,
Google Chrome in Android OS 4.4 or later.