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You will learn in this class:
- Defining Service – how to host a tour
- Logical Logistics – Dos and Dont’s of Guiding
- Leading the ‘right’ way
- And more..
This eCourse is aimed at all tour guides.
You will be going from ‘page to the stage’. You’ll learn your rights as a guide, how to meet international standards of service and guiding and how to truly lead your guests.
Have you ever felt like guests treat you as a servant on tour? Or you’ve lost control of the group? Or found that guests are distracted and not listening to you?
EastguidesWest has too! You have to understand basic physiological needs before creating a fun atmosphere on your tours. Guests need to know about money, electricity, and what’s happening next before you can deliver any tour commentary.
Learn how to politely say ‘no’ to guests if they are asking for a service that you are uncomfortable with, or that is illegal.
This EastguidesWest course will cover all this and more, so you can communicate with and entertain your tour guests with confidence. Become visible on our jobs recruitment platform by taking this tourism course training.
Customised onsite solutions are available. Contact EastguidesWest to arrange tailored onsite training for your team.
Owner and founder EgW
Please bring along:
Pen, paper and an eagerness to learn. You’ll also need a good Wifi signal.
To access the course content through a browser or a smartphone, you will need:
- The latest versions of Google Chrome, Firefox, Microsoft Edge or IE 11 on Windows,
- the latest versions of Google Chrome, Firefox or Safari on Mac
- Safari or Google Chrome in Apple iOS 10 or later,
- Google Chrome in Android OS 4.4 or later.